Sources
We use different sources of information to write documents. We can and have used the following source materials:
- Rough notes
- Whiteboard diagrams
- Specifications, from high level to detailed design
- Development, design, review and "thinktank" meetings
- People: developers, experts, technicians, users and managers
- Technical plant, system and network diagrams
- Entity relationship and UML diagrams
- Code such as C, C++ and shell scripts
- Configuration data
- Databases and flat files
- Debug logs and real time output
- Utilities and protocols such as SNMP, FTP, telnet and ping
- Third party product information
And finally ...